Heavenly Massage & Spa - Chicago, Illinois

Lana Meriden

I should’ve written this review along time ago. I bought a package of 10 and I’ve already gotten through six and I’ve really enjoyed the massages. I have had here. The staff is very nice and the therapist are very knowledgeable. Definitely planning on buying another package of 10 when this one is done. Above all, I left a gold necklace in one of my massage rooms and I’m so incredibly grateful that the staff is honest and we’re able to find this necklace that means so much to me. For the amazing staff and a wonderful service I give this place a 20 out of 10!!!!! 🙂

Lizette. Morales

I went to take my mom, sis for a girl day spa ‍♀️ and had spoken to the respective prior to my appointment and when I got there no one took in my information and didn’t have the slot that I had previously requested. I had emailed all my information weeks in advance for this day. Apparently I wasn’t in their reservation slot. I have email confirmations with one of their personal and since she went on vacation the person that was at the front for the day was reluctant and unwilling to help. She ended up only helping 2 of the 3 on my party. I would not recommend the location at downtown Chicago! The receptionist was extremely rude and unprofessional.

Ariel Rodriguez

I received a Groupon for my birthday for a 90-minute massage and a 60-minute facial. Everything was wonderful! The staff were super friendly and the facility was clean, welcoming, and very relaxing. Definitely going back!

Jacqueline

Went here for the ‘day at the spa’ package and everything was amazing. Lina, my manicurist gave me the best Russian manicure of my life. I'm writing this review two weeks later and they still look perfect with zero chips. 10/10 recommend

Gena G

Today is my build day.!

I definitely enjoyed my massage from the talented Miss.Sophie. She was so delightful that my body got the shakes.

The General Manager was hospitable as well.

Thanks for the service.
Keep up the nice work.

A+

Best,
the_hippie_masseuse

Tanya P

After an exhausting, stressful day at work, my neck and shoulders were incredibly tense and painful. Feeling drained, I decided to visit Heavenly Massage, and it truly lived up to its name. Julia, my massage therapist, was amazing—she knew exactly how to relieve my stress. I left feeling completely relaxed, and the pain in my neck and shoulders disappeared. To top it all off, she offered me a steamy shower at the end, which was the perfect finishing touch. I’ve had massages at many other places, but nothing compares to this experience. I wholeheartedly recommend Julia—thank you so much!

Rhonda

Although the spa was nice looking,
I received one of the WORST massages ever by Lynn. Absolutely no massage technique, I was left feeling uneasy because things done on one side but skipped on the other side of my body, no kneading, nails too long, elbow constantly pressed into my scapula, and constant use of her elbow now has me feeling worst than when I came? The front desk staff tired to assure me that she is the most requested therapist and have been working there for over 10yrs? I just can't believe that... IMPOSSIBLE!!! The only reason I didn't get up from the table, is because my husband was receiving a massage next to me and I didn't want to disturb him. I should've asked to see her credentials because she was that bad.

Kayla Hopkins

WHAT A TERRIBLE ESTABLISHMENT, everyone has been so rude and NOT helpful at all. This time I was gifted a groupon I wasn't able to use for my birthday because my grandfather had just passed. So I finally decide to use it after work, I called & made my appointment. I called front desk to let them know I would like to reschedule (this was before 5pm my appointment time) my ride kept cancelling before 5 so it made sense to call and reschedule to a different time or day, seeing as how I was not going to be able to enjoy the entire massage for that duration of the time PAID. The receptionists who doesn't have a clue what the hell she's doing tells me I would have to pay a extra $55 for a no call no show. HOW and I JUST CALLED BEFORE MY APPOINTMENT! just another way to steal money from customers. I have been calling for a week trying to speak to a manager/supervisor who is just somehow "NEVER AVAILBLE" when I call but you know who is available THE BETTER BUISNESS BUREAU. I have to let my CEO know to NEVER use this as a corporate gift for the holidays! READ THE REVIEWS THIS PLACE IS A SCAM!