CE (Carrier Enterprise)

It's easy in and out with plenty of room to backup to doors. The receiving is on backside of building. Just go to 3rd driveway to go around back. There is no buzzer to at receiving for 5am deliveries. There maybe a overhead door let up at bottom to yell at someone passing by. They did not unlock door at receiving for 5 am deliveries. So be prepared for this delay.

If you don't know the dock workers may as well have your materials delivered. Makes no sense, I'm the first one here and yet people come in after me with bigger orders have came and gone. Not just one but several other people have walked up the ramp to check in ( and talking all buddy-buddy ) then get there order and leave. And I ask is everything okay he said yeah just go wait by your van we'll find you. Are you kidding me, it has been this way for years and I am about to take my business elsewhere. I do not recommend this location/ carrier to anyone.

Pésimo lugar para descargar, tengo cita para las 5 am y llego 430 am y me dicen que es por orden de llegada tengo 8 camiones delante terrible . Actualización 1:30 pm y todavía no me dan puerta

Roger was fantastic and got exactly what I needed to straighten out an icky job.

Truckers, Receiving behind the building. Don't come too early for appointment. There's really not any room to hang out on property what with the trailers scattered about. You'll have to leave and come back. Just enough room to turn around and back. No problems there. Everything went fine. There is a bathroom for the drivers to use.

Had a 6am appointment no one came out till about 630-645 receiving is in the back it is very tight for full size truck and only one door was open the rest had trailers took over a hr to get 45pcs off

They called me Said the part you ordered is in I go the next day to pick it up they can't find it had to reorder it told me 10 days it would be in at 14 days I called The guy said it's not here yet it's on its way we will call you whenever it gets in two more weeks go by I come to the store to check the status they said they have sent it back because I had 5 days to pick it up but didn't call me to tell me it was in I guess you are just supposed to know that it came in now I've ordered the part for a third time and told them to ship it directly to me The guy at the counter said do you know how many customers we would have to call Yes I do the same amount as every other HVAC supplier

Carrier had the worst customer service I have ever experienced in my life. I am a contractor trying g to order parts for a customer. Yesterday I was on hole for over an hour and a half and finally I gave up and hung up. Today I've been on hold for more then an hour still no answer. Do not recommend installing or buying any Carrier or ICP products as they are all like this.